Polished, proactive, and customer-focused professional with a strong background in hospitality, personal assistance, and front-of-house service. With recent experience in a concierge role and a proven track record across customer service, housekeeping, and childcare, I bring a warm, professional presence and a commitment to exceeding expectations. Skilled in multitasking, problem-solving, and maintaining a calm, welcoming atmosphere in busy environments, I am now seeking to transition into
Resume summary
Experience
Concierge
Concierge2025 - today
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Personal Assistant
Personal Assistant2024 - 2025 [3 months]
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********2024 - 2024 [5 months]
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************ * *******2023 - 2023 [3 months]
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******* *********2022 - 2022 [4 months]
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****** ****** *********2017 - 2022 [5 years and-5 months]
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Education
אחר
| כללי
Lewisham College
2024 - 2025
אחר
| כללי
New City College, Epping
2023 - 2024
Skills
0
Customer Engagement & Support
0
Front Desk & Point-of-Sale Operations
0
Booking, Scheduling & Order Management
0
Professional Communication & Presentation
0
Organisation & Time Management
0
Problem Solving & Complaint Handling
0
Security Awareness (SIA Certified)
0
Discretion, Confidentiality & Trustworthiness
0
Product Knowledge & Upselling
0
Team Collaboration & Shift Flexibility
0
Fast Learner with Adaptability
0
Punctual, Reliable & Responsible
0
Calm under pressure
0
Friendly & Approachable
0
Tech-Savvy (POS Systems, Apps, Email)
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