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Dani

Dani S.

  • City of London,
  • Guest Experience Supervisor
7 days ago
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Resume summary

Degree educated, enthusiastic and highly capable Administrator/Office Assistant with substantial clerical background and demonstrable track record of running a fast-paced office where no day is the same. Highly motivated team player with firm knowledge of Administration and Business Management, well versed in organising all the administrative activities that facilitate smooth running of an office. Passionate about delivering consistently high standards of service, I always thrive on working

Experience

Guest Experience Supervisor
Montcalm East Hotel, Autograph Collection
2023 - today
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Guest Experience Host
Montcalm East Hotel, Autograph Collection
2022 - 2023 [1 years and-5 months]
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[redacted]
******* ***** ****** ****
2020 - 2021 [7 months]
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[redacted]
******** **** ********
2018 - 2020 [1 years and-3 months]
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In order to view additional information about work experience, the applicant's contact details must be disclosed.

Education

אחר | כללי
Online Business School
2021 - 2022
Key Modules: Business Planning ? HR Management ? Business Law ? Politics & Business ? Marketing & Sales Planning ? Performance Management ? Quantitative Skills
אחר | כללי
Online Business School
2020 - 2021
אחר | כללי
Lewisham Southwark College
2017 - 2018
Units included: Introduction to Airline & Operations ? Emergency SEP Procedures ? Role on Board ? Selling Techniques ? Preparation for Employment ? Cabin Crew Duties ? Airline Health, Safety & Security
אחר | כללי
Lewisham Southwark College
2016 - 2017
Units included: Customer service and selling skills for travel and tourism ? Interpersonal skills for the travel and tourism workplace ? Retail travel services ? Travel and tourism support services ? Promotional activities in travel and tourism ? Travel planning ? Principles of customer service in hospitality, leisure, travel and tourism

Skills

0 Effective oral and written communication skills
0 Strong administration and clerical skills
0 Customer service Skills
0 Analytical and complex problem-solving skills
0 Technical and IT skills – proficient in Microsoft Office suite
0 Touch typing skills
0 ability to work under pressure
0 Bilingual – fluent in Bulgarian and English

Endorsements

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My languages

English | Native tongue level
Bulgarian | Native tongue level