Highly organised, professional, and results-driven individual with over 4 years of experience in the hospitality industry, including one year in a senior position. Skilled in managing administrative operations, coordinating teams, handling high-volume customer interactions, and maintaining high service standards in fast-paced, high-pressure environments. Proficient in Microsoft Office, reservation systems (SevenRooms, Collins), and customer relationship management. Currently seeking an
Ekram J.
- City of London,
- Host
- 3 years
1 month ago
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Resume summary
Experience
Host
Raffles London at The OWO2024 - today
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Retail Operative Host
Image Insight2023 - 2024 [2 months]
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[redacted]
** ** *** ****** ******2023 - 2024 [1 years and-6 months]
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[redacted]
*** ********2021 - 2022 [1 years]
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Education
אחר
| כללי
City Gateway
2021 - 2021
אחר
| כללי
Highams Park School
2015 - 2020
Skills
0
LQA & Forbes service standards
0
Reservation and booking systems (SevenRooms, Collins)
0
Microsoft Office Suite
0
Excellent communication and phone etiquette
0
Event and shift coordination
0
Complaint handling and conflict resolution
0
Team leadership and training
Endorsements
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