Dynamic and detail-oriented Customer Success Expert adept at leveraging analytical skills to resolve customer inquiries, manage client accounts, and ensure regulatory adherence. Proven ability to interpret data, identify patterns, and provide strategic insights to drive informed decisions and enhance customer satisfaction. Possesses a comprehensive understanding of business processes, enabling effective facilitation of strategic planning and operational efficiency improvements. Skilled in
Mariam A.
- Customer Service Advisor
1 month ago
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Resume summary
Experience
Customer Service Advisor (Volunteer)
Apex Consults Limited2024 - 2024 [7 months]
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Client Service Consultant
DMAY FOODS2022 - 2023 [1 years and-2 months]
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[redacted]
*** ******* ******* ************2021 - 2022 [1 years]
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[redacted]
***** ***** *******2019 - 2020 [11 months]
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Education
| כללי
Aston University
2025 - 2025
In-view
| כללי
Babcock University
2025 - 2019
Skills
0
Effective Communication
0
Quality Assurance
0
Conflict Resolution
0
SDLC Management
0
User Stories | Epics
0
Risk Management
0
Project Management and planning
0
PMO Report Writing
0
Time and Resource Management
0
Data Entry and Management
0
Problem Solving & Process Improvement
0
Change management
0
Stakeholder Management
0
Analytical Skills
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