Driven and adaptable professional that has transitioned between different customer service roles over a successful 24-year career in security, fitness & retail. Highly skilled in client-facing roles, management, and problem-solving, with a strong ability to deliver exceptional service under pressure. Completed a Level 3 IT Technician Skills Bootcamp with Just IT in September 2024 where I developed expertise in hardware, network management, and cloud-based systems, alongside certifications like
Mo N.
- City of London,
1 month ago
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Resume summary
Experience
General Manager & Head Massage Therapist
Pure Muscles Gym2019 - 2024 [4 years and-6 months]
******** * ***** ******** ** *** ********** ** ******** ******* **** ******* *** *********** ********** ***** ****** ************ ******** *** ******* * *** *** ****** *********** ******** ************* ******* ******** ********* ** ******** ********* *** ****** ******** *********** ******* *** ************ ********* *** *************** *** ** ****** *********** ******** *********** *** *************** ***** ********** ******** *** ********* ********* *** *** *** ******** ****** *********** ***
Close Protection Officer & RST
No.5 Hertford Street/ Lou Lou’s2017 - 2022 [4 years and-9 months]
**** ** ** *********** ******** **** ******* ** *** ***** ** ******* *** ********* ******* ***** ******* **** *** ************ ********** * ***** ** ********* ******* ** **** ******* ************ *********** * ***** ******* *********** ****** ** ********* ********* ****** **** ** ********* ********** ** *** **** ******** ** ********* ******** ********* ************* ********** ****** ** ***** *** **** * ***** **** *** ********* ** ***** ** ****** ***** ** *** **** ***** ** ******* ** *** *******
[redacted]
*********** ***2014 - 2021 [6 years and-8 months]
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[redacted]
******** **** * *** ** ********* ******2014 - 2016 [2 years and-1 months]
****** * **************** ******** **** *** ******* ******* *** ** ******** ********** ** *** ********* ********* ************** ****** ******* ** ***** ** ********* ****** ******** ****** *********** ************ ** **** ** *** ********* ************** ***** *** *** **** * ********** **** ***** ****** ** ************** ******* ******** ************ ******** ***** *********** * ********* ********** *** *******
[redacted]
****** *** * *** ***** * ******2014 - 2019 [4 years and-11 months]
****** ** **** ** * ********* ******** **** ** ************** ****** ** *** ** ************** ***** ******* ******* ***** ********* ************** ******* ********* ************** *** ***** ******** ******* **** ******* **** ****** ******** ********** ********* *** ****** ** ********* ****** ******* *** **** ******* ** *********** ****** **** *** ******** ***** *********** * ************ ********* ********** ********* *** ***** ******** ******* **** **** ********** *** ***** *********** **** ***
[redacted]
********* ***** ****2006 - 2014 [7 years and-5 months]
****** * ********* **** ** *** ************** ********* ****** ******* *** ***** ** ** ****** ** *** ******** *** *********** ********* ***** ** * **** *********** ******* ******* ********** *** ***************** ******* **** * ****** **** ** **** ******* * ***** ******** ********** *** ********** ** **** *** ***** **** *** *** ***** ***** ******* ****** ************* ********* ******** ******* *** ********** ******* ************ *** ******* **** *** *** ******** *** ******** ************* *****
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Education
| כללי
Google
2024 - 2024
Security hardening, network security, network architecture, security audits, incident response playbooks, escalation, authentication, threat analysis, SIEM tools, CLI, LLM’s, prompt design, generative AI.
| כללי
Just IT Training
2024 - 2024
Learned about computer and server hardware. Windows Management, policy updates, software deployment. User management, access, password resets, team creation, security restrictions, license authorisation, role assignments. Device Management, BYOD, mobile application management. Network Management, Local, wireless, metropolitan, private. Cloud security and access management. Working Towards the certification: CompTIA A+, Windows 365, and Microsoft 365.
Skills
0
Azure AD
0
Microsoft office Suit
0
Intune
0
Computer Hardware
0
Network Protocols
0
Microsoft Windows Server
0
Microsoft Client 365
0
System Security
0
Desktop support
0
Network management
0
network security
0
Mobile Device Management
0
Network support
0
Remote Desktop Support
0
Customer Service
0
communication
0
Attention to Detail
0
Critical Thinking
0
Teamwork
0
Problem Solving
0
Empathy & Understanding
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