A focused and detail-oriented IT and Customer Service professional with a combined background in technology systems, client-facing roles and business operations. Recently graduated with a BSc in Information Technology and Business Information Systems, I bring both academic grounding and real-world experience in systems analysis, customer engagement and administrative support. I have successfully supported IT systems from design to deployment and worked across B2B/B2C environments to manage
Orion E.
- City of London,
1 month ago
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Resume summary
Experience
Banksman
MITIE Group PLC2025 - today
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Customer Admin
Richie Global Limited2024 - 2024 [5 months]
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[redacted]
***** ****** ********* **** ***2014 - 2021 [6 years and-2 months]
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Education
אחר
| כללי
Middlesex University
2024 - 2025
Strategic Information Systems (Enterprise Project): – Business intelligence, digital solutions and communications – Digital transformation and strategic delivery – IT system implementation in business environments
אחר
| כללי
Aptech Computer Institute
2021 - 2023
אחר
| כללי
Immaculate Conception College
2008 - 2014
Skills
0
IT & Analytics
0
Customer & Admin Soft Skills
0
Systems Development Life Cycle
0
Microsoft Office Suite
0
Complaint Resolution
0
Problem Solving
0
Software Debugging & Testing
0
Microsoft Excel (Advanced)
0
B2B/B2C Engagement
0
Verbal Communication
0
Hardware maintenance
0
Tableau Visualisations
0
Client Relationship Handling
0
Written Communication
0
Java programming
0
CRM systems
0
Sales KPI Achievement
0
Team Collaboration
0
C and C++ Programming
0
Systems Analysis
0
Customer Retention Strategies
0
Adaptability
0
html & css
0
Data Reporting
0
Reception & Admin Support
0
Critical Thinking
0
Database Design
0
Troubleshooting Skills
0
Meeting Coordination
0
time management
0
Business Intelligence Tools
0
Project coordination
0
Workplace Hygiene Management
0
Decision making
Endorsements
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My languages
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