Sachin R.

City of London,

Hospitality Team Member & Security Professional

1 month ago

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Resume summary

Dedicated Hospitality Team Member highly skilled in customer service and dispute resolution. Consistently works with professional manner, increasing repeat business and maximising guest satisfaction. Seasoned security team member with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in CCTV surveillance and conflict de-escalation

Experience

Guest Service Manager

Victory House Hotel

2024 - 2024 [9 months]

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Guest Service Representative

Victory House Hotel

2023 - 2024 [1 months]

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[redacted]

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2021 - 2022 [1 years and-1 months]

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[redacted]

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2020 - 2021 [1 years and-3 months]

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In order to view additional information about work experience, the applicant's contact details must be disclosed.

Education

| כללי

University of Sunderland

2021 - 2021

Coursework in ’Falling UK Telecom Industry’

Skills

0 Customer service training

0 Brand Management

0 Hospitality leadership

0 Guest needs anticipation

0 Profant skills in Hotel reservation systems such as Opera

0 Patience and ability to remain Calm in stressful situations

0 Knowledge of public safety and security

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My languages

English | Native tongue level