Experienced IT professional with strong troubleshooting and diagnostic skills, specialising in hardware and software issues. Proficient in Microsoft Azure and Azure Portal, with a proven ability to enhance system performance. Skilled in delivering exceptional customer support, remote assistance, and technical problem-solving in both hardware and network systems.
Zaibunisa J.
- Birmingham,
- Experienced IT professional with strong troubleshooting and diagnostic skills
- 0 years
2 months ago
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Resume summary
Experience
IT Technician
Central Region Schools Trust, Birmingham2022 - today
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IT Service Desk Analyst
Rentokil Initial, Dudley2021 - 2022 [5 months]
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In order to view additional information about work experience, the applicant's contact details must be disclosed.
Education
| כללי
City & Guilds, JBC Skills Trai
2022 - 2022
| כללי
City & Guilds, JBC Skills Trai
2022 - 2022
| כללי
Generation UK & Ireland
2021 - 2021
| כללי
Aston Manor Academy, Birmingha
2019 - 2019
| כללי
Broadway Academy, Birmingham
2017 - 2017
Skills
0
Microsoft azure
0
Azure Portal
0
Network Troubleshooting
0
LAN
0
VPN
0
remote desktop
0
Hardware Diagnosis
0
Software Issue Resolution
0
Desktop support
0
Hardware upgrades
0
Client Needs Assessment
0
Application support
0
Remote Assistance
0
disaster recovery
0
Exceptional Verbal & Written Communication
0
Technical Documentation
0
Team Collaboration
0
Active Directory
0
Google Admin
0
BeyondTrust (formerly Bomgar)
0
Senso
0
Telecommunication Support
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