TVM SIGNALLING AND TRANSPORTATION SYSTEM, Consultant- Project Management

Bejamas, IT Project Manager

כללי onאחר, Chartered Management Institute-2024
כללי onאחר, University of South Wales-2024
כללי onאחר, Udemy-2022
כללי onאחר, Axelos-2019
כללי onאחר, Udemy-2019
כללי onאחר, Axelos-2018
כללי onאחר, University of Lagos-2008

IT Project Management, Digital Transformation, Initiation, Scope Management, Change management, Stakeholder Engagement, RAID Management, Resource Management, Process improvement, Requirement Analysis, Quality Assurance, Strategic Team Leadership, cross-functional collaboration, Documentation Control, Agile, Conflict Resolution, time management, Influencing and Negotiation

ILX GROUP, Customer Services Manager (IT Training Manager)

GLOBAL KNOWLEDGE, Delivery Team Leader

כללי onאחר, Unknown-2025

Deep comprehension of innovative learning solutions, Led, Highly competent bridging the gap and developing partnerships between trainers, Significant experience of course methodologies, Instrumental in sourcing having managed international resourcing teams & identified trainers for global courses, Successfully delivered various initiatives resulting in significant cost savings & enhanced operational efficiency, Delivered operational excellence and challenging targets for courses including ITIL and Project Management

UST, Academic Intern (Data Processing & IT Support)

Ladbrokes Coral, Customer Service Manager

כללי onאחר, Goldsmiths University-2025
כללי onאחר, BDC-2025
כללי onאחר, Barking and Dagenham College-2025

Office Administration & Support, Data Entry & Information Processing, communication, Microsoft Office (Word, Excel, Outlook, PowerPoint), Google Workspace, Team Collaboration, time management

Propharma, Director IT Europe, APAC, UK, IND

Marston Holdings – Debt Enforcement, Acting ICT Manager

ITIL, SaaS, Service Desk Plus, Multi-factor Authentication, AWS, azure, SalesForce, SharePoint, Exact Synergy, Sage, WEBEX, Cloud Services, Server 2003 & 2019, Windows 10/11, Active Directory, LAN/WAN, Microsoft Office 97-365, NAS, Citrix, Vmware, backups, Anti-virus, Cisco ISR, MPLS, telephony, Auto Pilot, Intune, Workday

Taste of Lahore, Customer Service Manager

Premier Institute, IT Manager

כללי onאחר, University of Hertfordshire-2025
כללי onאחר, University Of Lahore-2022

communication, Attention to Detail, Active listening, Adaptability, Critical Thinking, Collaboration, Problem Solving, Patience & Empathy, time management, Customer Service Orientation, MS Office, SEO, Customer Support, Social Media Handling, Operating Systems (Windows, Mac), Installation & Maintenance, Software & Applications Support, Complaint Resolution, Deployment & Configuration, User Experience

Care Home, Coordinator

Bell Hotel and Aldeburgh Coastal Cottages, Housekeeper

כללי onאחר, Eastcoast College-2025
כללי onאחר, Betaris Training-2023
כללי onאחר, Vinnytsia Academy of Continuin-2004
כללי onאחר, State University of Trade and -2001

communication, Adaptability, organization, IT Skills, Problem Solving and Conflict Resolution, Client Relationship Management, Consistency

JD Sports & Fashion PLC, Retail Supervisor

Debenhams, Sales Assistant (Work Experience)

כללי onאחר, Gateshead College-2016
כללי onאחר, St Josephs Catholic Academy-2014

Excellent communication skills , Exceptional customer service skills, Problem Solving, Teamwork, time management, Leadership, Effective Communication, Active listening, Attention to Detail, Proficient in IT Software (Excel, Word, Keynote), Strong work ethic, Flexibility

CAF Bank, Customer Service Representative

Intermedical (UK) Ltd, Sales Administrator

כללי onאחר, Kent Training and Apprenticesh-2017
כללי onאחר, Mid Kent College Maidstone-2014
כללי onאחר, Aylesford School Sports Colleg-2012

Positive Telephone Manner, Communication skills, CRM Software, Computer Literate (including Microsoft office), Organisational Skills, Data entry, Friendly Customer Service, Fast learner, Customer Service, BM+, Level 2 apprenticeship in Business Administration, Computer literacy, Sage 50, Microsoft Excel, Banking regulatory processes, phone etiquette, computer skills, Administrative experience, Customer Support, Organised