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City of LondonCurrentsmart, managedPreviousavenue, --City of LondonPreviousThe Marillac Neurological Care Centre, Health Care AssistantEducationכללי onמכירות, City gate-2020SkillsCustomer Care, communication, Teamwork, Adaptability, Attention to Detail, Problem Solving, Excellent IT SkillsCurrentmicrosoft, customer servicePrevioussuccess, receptionistPreviousRelationship Manager – First Bank Insurance Abuja, Managed client expectations and enforced adherenceSkillsSystem Administration, Admin Operations, Risk & compliance, Quality Assurance, Business Development Specialist, Policy Development, Safeguarding for projects, CRM, SharePoint, MS PowerBIBasingstoke and DeaneCurrentILX GROUP, Customer Services Manager (IT Training Manager)PreviousGLOBAL KNOWLEDGE, Delivery Team LeaderSkillsDeep comprehension of innovative learning solutions, Led, Highly competent bridging the gap and developing partnerships between trainers, Significant experience of course methodologies, Instrumental in sourcing having managed international resourcing teams & identified trainers for global courses, Successfully delivered various initiatives resulting in significant cost savings & enhanced operational efficiency, Delivered operational excellence and challenging targets for courses including ITIL and Project ManagementCurrentActively Seeking Employment, textPreviousThe Farm Community Kitchen, BaristaSkillsCustomer service and communication, Cash handling and point-of-sale systems, Multitasking and managing busy shifts, Team collaboration and leadership, Inventory management and stock control, Cleanliness and health and safety standards, Time Management & EfficiencyCity of LondonPreviousJarsite Solutions, Event and Exhibition Partnershi, StewardSkillsBilingual: English and Somali, Problem-solving and crisis management, Strong Communication and Interpersonal Skills, Proficient in security systems and surveillance, Crowd management and emergency responseCity of LondonCurrentBT Security Services, Door SupervisorSkillsConflict Resolution & De-escalation Techniques, Crowd Control & Emergency Evacuations, Patrolling & Incident Reporting, Customer Service & Communication, Physical Intervention & Restraint Techniques, Fire Safety & Risk AssessmentEnglandPreviousAndy’s Greek Taverna, Team MemberSkillsLeadership, Strategic Thinking, Analytical Skills, Problem-Solving, communication, Customer Service, Entrepreneurial Mindset, Cultural Awareness, Leadership Development, MS Office Suite (Excel, Graphic design software, Point of Sale (POS) Systems