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City of LondonCurrentsmart, managedPreviousavenue, --City of LondonPreviousThe Marillac Neurological Care Centre, Health Care AssistantEducationכללי onמכירות, City gate-2020SkillsCustomer Care, communication, Teamwork, Adaptability, Attention to Detail, Problem Solving, Excellent IT SkillsCurrentmicrosoft, customer servicePrevioussuccess, receptionistPreviousRelationship Manager – First Bank Insurance Abuja, Managed client expectations and enforced adherenceSkillsSystem Administration, Admin Operations, Risk & compliance, Quality Assurance, Business Development Specialist, Policy Development, Safeguarding for projects, CRM, SharePoint, MS PowerBIBasingstoke and DeaneCurrentILX GROUP, Customer Services Manager (IT Training Manager)PreviousGLOBAL KNOWLEDGE, Delivery Team LeaderSkillsDeep comprehension of innovative learning solutions, Led, Highly competent bridging the gap and developing partnerships between trainers, Significant experience of course methodologies, Instrumental in sourcing having managed international resourcing teams & identified trainers for global courses, Successfully delivered various initiatives resulting in significant cost savings & enhanced operational efficiency, Delivered operational excellence and challenging targets for courses including ITIL and Project ManagementCity of LondonCurrentEurofins Forensic Services, Forensic Drug Examiner and Reporting OfficerPreviousEurofins Forensic Services, Forensic Lab TechnicianSkillsExcellent Communication, Negotiation skills, Understanding of organisational skills, Decision-making skills, Computer systems & applications, Leadership skills, Data handling skills, Problem-Solving, Attention to Detail, Microsoft programs including Excel & PowerPoint, Teamwork and collaborations, Multi-tasking & use of initiative, Processing and presenting data, Understanding of digital security, Flexibility & adaptability, Data protection awareness, Confidentiality awarenessCity of LondonPreviousAsda, Customer Assistant, Team LeaderSkillsCustomer-oriented, Group Leadership, Behavioural observation, Multilingual, Well-organised, Smoothly processed incoming orders, Team motivation, Coaching and trainingSuttonCurrentDetention Care Officer, Detention Care OfficerPreviousLead Fiber Infrastructure Network Engineer, Lead Fiber Infrastructure Network EngineerSkillscommunication, Teamwork, time management, Incident reporting & Risk Assessment, Security protocols & Compliance, Conflict Resolution & De-escalation, Surveillance Monitoring Systems, Crises Management, Telecommunications Systems & Network Engineering, Technical problem-Solving techniquesCity of LondonPreviousSannib LTD, Art AssistantSkillsgraphic design software proficiency (e.g., Photoshop, Illustrator), Game Design, art assistance, Visual Storytelling, Teamwork, Adaptability, Organizational skills, Attention to Detail