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ZR City Investment, IT Technician

תואר ראשון onאומנות גרפית, Coventry University-2021
BSC והנדסה onאומנות גרפית, Cambridge Education Group-2017

Final Year Project, Web-Based Application for Beauty Instrument Store

Inventory Management, Web Application Development, Team Leadership, Administrative support, Problem Solving, Organizational skills, communication, time management, Equipment Operation, Technical Support

SYTEL, Customer Service Representative

Operating Systems: Windows XP, Microsoft Office Suite, C programming, Matlab, MINITAB, MS Excel, Publisher Multi-tasking, Oracle Fusion Middleware Informatica platform, Software Development Life Cycle (SDLC), Data Quality, Database Management, Statistic analysis expertise, compatibility testing, Virtual XP server Configuration management, Organizing Policies, Program Management, Client Relations, Process optimisation, Courteous demeanour, Conflict Resolution, Quality assurance controls, Call centre experience, Freight operations, Committed to team success, Bug Life Cycle (BLC), WebFOCUS software, Structured query language (SQL), Trend modelling, Strong Organisational Skills, Knowledgeable in Mac systems, Technical issues analysis, Technical documents comprehension, Troubleshooting proficiency, Skilled in TCP, Data entry, Application installations, Customer support needs assessment, Hardware upgrades, Software diagnosis

Central Region Schools Trust, Birmingham, IT Technician

Rentokil Initial, Dudley, IT Service Desk Analyst

Microsoft azure, Azure Portal, Network Troubleshooting, LAN, VPN, remote desktop, Hardware Diagnosis, Software Issue Resolution, Desktop support, Hardware upgrades, Client Needs Assessment, Application support, Remote Assistance, disaster recovery, Exceptional Verbal & Written Communication, Technical Documentation, Team Collaboration, Active Directory, Google Admin, BeyondTrust (formerly Bomgar), Senso, Telecommunication Support

Waitrose, Customer service

Customer service and support, Administrative efficiency, Technical proficiency in Excel and data analysis, Problem-solving and teamwork, Time management and adaptability

Greater Manchester Law Centre, Volunteer

P.E Goldland Industries (Start-Up), Legal & Administrative Officer

PA Support, Financial Support, Business Development Support, Compliance & Risk Management, Client Relations, Technical Competency

Detention Care Officer, Detention Care Officer

Lead Fiber Infrastructure Network Engineer, Lead Fiber Infrastructure Network Engineer

communication, Teamwork, time management, Incident reporting & Risk Assessment, Security protocols & Compliance, Conflict Resolution & De-escalation, Surveillance Monitoring Systems, Crises Management, Telecommunications Systems & Network Engineering, Technical problem-Solving techniques

Earth Water Group, Technical Support Manager

תואר ראשון onכלכלה, JNU-1994

Administration and Management

Abbey Dental, Reception Manager

Milton Keynes Hotel, Receptionist/Administrator

Leadership and Management, Technical Skills, Professional Skills

Rupayun Housing Estate Limited, Senior General Manager, Construction

Project manager, Project Management, Facility management, Surveying, construction, Building Surveyor, Quantity Surveyor, infrastructure, Sub and Super Structure