Sutherland Global, Customer Service Executive

Teleperformance, Customer Service Executive

כללי onאחר, M.S Junior College-2022

Technical Support, Customer Relationship, Customer Service, Sales / Retail Sales, Problem Resolution, Supervisor/Managerial Skill, Phone and Email Technical Support, Microsoft Office

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ZR City Investment, IT Technician

תואר ראשון onאומנות גרפית, Coventry University-2021
BSC והנדסה onאומנות גרפית, Cambridge Education Group-2017

British Telecoms, Technical Support

Sitel Group, Customer Service

כללי onאחר, St Mary Magdalene academy-2025

communication, Teamwork, Sales, Customer Service, Administration, Problem Solving

Amazon Development Centre, Virtual Technical Support Associate

כללי onאחר, University of East London-2024

Human Resources Support & Employee Engagement, Customer Relationship Management (CRM), Recruitment & Onboarding Assistance, HR Software (HRIS, ATS), Conflict Resolution & Employee Relations, Troubleshooting & Technical Support, Call Center Metrics & KPI Management, Time Management & Adaptability, Microsoft Office & Google Suite

Final Year Project, Web-Based Application for Beauty Instrument Store

כללי onאחר, -2022
כללי onאחר, BISE Gujranwala-2018
כללי onאחר, BISE Gujranwala-2016

Inventory Management, Web Application Development, Team Leadership, Administrative support, Problem Solving, Organizational skills, communication, time management, Equipment Operation, Technical Support

SYTEL, Customer Service Representative

כללי onאחר, University of Central Lancashi-2023
כללי onאחר, Krishna University, Vijayawada-2019

Operating Systems: Windows XP, Microsoft Office Suite, C programming, Matlab, MINITAB, MS Excel, Publisher Multi-tasking, Oracle Fusion Middleware Informatica platform, Software Development Life Cycle (SDLC), Data Quality, Database Management, Statistic analysis expertise, compatibility testing, Virtual XP server Configuration management, Organizing Policies, Program Management, Client Relations, Process optimisation, Courteous demeanour, Conflict Resolution, Quality assurance controls, Call centre experience, Freight operations, Committed to team success, Bug Life Cycle (BLC), WebFOCUS software, Structured query language (SQL), Trend modelling, Strong Organisational Skills, Knowledgeable in Mac systems, Technical issues analysis, Technical documents comprehension, Troubleshooting proficiency, Skilled in TCP, Data entry, Application installations, Customer support needs assessment, Hardware upgrades, Software diagnosis

Central Region Schools Trust, Birmingham, IT Technician

Rentokil Initial, Dudley, IT Service Desk Analyst

כללי onאחר, City & Guilds, JBC Skills Trai-2022
כללי onאחר, City & Guilds, JBC Skills Trai-2022
כללי onאחר, Generation UK & Ireland-2021
כללי onאחר, Broadway Academy, Birmingham-2017
כללי onאחר, Aston Manor Academy, Birmingha-2019

Microsoft azure, Azure Portal, Network Troubleshooting, LAN, VPN, remote desktop, Hardware Diagnosis, Software Issue Resolution, Desktop support, Hardware upgrades, Client Needs Assessment, Application support, Remote Assistance, disaster recovery, Exceptional Verbal & Written Communication, Technical Documentation, Team Collaboration, Active Directory, Google Admin, BeyondTrust (formerly Bomgar), Senso, Telecommunication Support

Waitrose, Customer service

כללי onאחר, Citation Online Platform-2022
כללי onאחר, 5E Ltd Training Provider-2025
כללי onאחר, Hackney Community College-2017
כללי onאחר, Tottenham Hotspur Foundation-2025

Customer service and support, Administrative efficiency, Technical proficiency in Excel and data analysis, Problem-solving and teamwork, Time management and adaptability

Cegos UK, Key Account Business Partner

כללי onאחר, Unknown-2009
כללי onאחר, Unknown-2015

Technical Consulting, Client Relationship Management, Needs Assessment & Gap Analysis, Client Service. IFA Admin and Support, Organisation and Administration, Interpersonal Communication, CRM management (client database), Set up & maintenance of file storing and file sharing platforms, Client portfolio software tools & document management tools, Record keeping & protection of confidential client data & information, client portfolio management, Compliance, Office administration and management, Stakeholder Management, Workshop Facilitation, Data Analysis & Reporting, Soft Skills, Strategic Thinking, CREATIVE THINKING, Emotional Intelligence, Teamwork and collaboration, Stakeholder Engagement, Presenting, Creative writing, Problem Solving, Active listening, Adaptability

Fixflo, Customer Support Executive

כללי onאחר, Intequal Ltd-2020
כללי onאחר, College of North East London-2018
כללי onאחר, Tottenham UTC-2017
כללי onאחר, Tottenham UTC-2017
כללי onאחר, The Urswick Secondary School-2015

Customer Support, Administration, Technical Support, IT Systems, Coding (Python), Project Management, communication, Team Collaboration